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概要
To get an opportunity where I can materialize the incorporation of my personal interests, skills & modern engineering practices for the certainty of a successful career in Engineering and Information Systems industries.
项目
工作经历
Technical Support Engineer
• Provides L1 and L2 support which diagnose and resolve technical network issues involving Data and internet connectivity.
• Monitoring and maintaining computer systems and networks.
• Troubleshooting system and network problems and diagnosing and solving faults.
• Providing IT Technical support to corporate customers and local consumers.
• POP, UPS Monitoring (Event/logs) using solar wind/MRTG.
• Interaction with O&M team for fiber restoration within defined SLA.
• Coordinate with corporate clients or vendors.
• Diagnose and resolve technical network issues involving Data and internet connectivity
• Coordinate emergency restoration activities in outage situations.
• Making decisions at run time and get the things going on smoothly.
Intern
Learning by means of Site Surveying as well as accessing remotely in Switching, Transmission and Wireless departments.
